1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Full name
Phone number
Email address
Billing and delivery address
Order information

1.2 Health-Related Information

Prescription details (if provided voluntarily)
Product purchase history

⚠️ We only collect health-related information that you willingly provide for the purpose of purchasing medicine.

1.3 Technical Information (Online Services)

If you use our website or social media:

IP address
Browser type
Device information
Cookies and usage data

1.4 Payment Information

Partial payment details (cash, card, digital wallet)
We do not store your full debit/credit card information.

2. How We Use Your Information

Your information is used for:

Processing and delivering your orders
Providing pharmacy and consultation services
Verifying prescriptions (where required)
Communicating order updates or promotions
Improving our services and customer support
Maintaining transaction records as required by law

3. Sharing Your Information

We may share your information in the following situations:

3.1 Service Providers

With trusted partners such as:

Delivery companies
SMS or email service providers
Payment processors

3.2 Legal Requirements

We may disclose information if required by:

Law enforcement
Regulatory authorities
Government orders

3.3 No Selling of Information

We do not sell, trade, or rent your personal data to third parties.

4. Data Protection & Security

We take reasonable measures to protect your personal data including:

Secure storage systems
Access control and staff confidentiality
Encrypted transmission (if online)
Regular security checks

While we strive to protect your data, no method of electronic transfer is 100% secure.

5. Cookies & Tracking Technologies

If you interact with our website, cookies may be used to:

Improve browsing experience
Save cart information
Analyze website performance

You can disable cookies in your browser settings.

6. Retention of Your Data

We store your data only for as long as required:

To fulfill your orders
For pharmacy record-keeping requirements
As required by Pakistani laws

After this period, information is securely deleted.

7. Your Rights

You have the right to:

Request access to your data
Request correction of inaccurate information
Request deletion (where applicable)
Opt-out of marketing messages
Withdraw consent

To use these rights, contact us at 061-4543511.

8. Children’s Privacy

We do not knowingly collect data from children under 13 without parental consent. Any such information will be deleted upon request.

9. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted with an updated “Last Updated” date.

10. Contact Information

For questions or concerns regarding this Privacy Policy, contact us:

📍 Naseem & Co
Medicine Market, Town Hall
Multan, Pakistan
📞 061-4543511

Privacy Policy